Trivarna Hariharan, having business address at New Delhi-110077 (hereinafter also referred to as “Company/ we/ our/ us”) operates www.trivarnahariharan.com (“Website”) and provides online creative writing portal and school and other services mentioned thereto. We are committed to protecting the privacy of our users (hereinafter referred to as “user/ you/ your”) and ensures complete confidentiality and security of personal information that resides with us.

This Privacy Policy (hereinafter referred to as “Policy”) describes how we protect your personal information provided to us on our Website and how we use that information in connection with the service offered through the Website and must be read in conjunction with our Terms of Condition.

We wish to assure you that we are strongly committed to protecting the privacy of our users and have taken all necessary and reasonable measures in line with the best industry practices to protect the confidentiality of your personal information and its transmission through our website.

You understand and acknowledge that this policy is effective from the date and time a user registers with the site (“Effective Date”) and accept the terms and conditions laid out on the site. We may alter this Privacy Policy as needed for certain services and abide by the applicable laws.

INFORMATION COLLECTED FROM YOU

We collect personally identifiable information like first name, last name, phone number, shipping address and e-mail address. Other information that we may collect includes location details, IP address, logs, metadata and other Personal Data we get from communications done through e-mails.

We may collect information about the location of your device to facilitate your use of certain features of our Services, device ID, and device type, determine the speed at which your device is travelling, and add location-based filters. We may collect information about the hardware model, operating system and version, unique device identifier, phone number, International Mobile Equipment Identity (IMEI) and mobile network information. This information includes, but is not limited to demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.

USE OF INFORMATION COLLECTED FROM YOU

The information collected from you may be used to operate, provide, develop and improve our services. These purposes include:-

1. provide you with our Services.

2. collect information from you to enhance your experience on our platform.

3. utilize this data to process orders, personalize your shopping experience, improve our

services, and communicate with you about promotions, updates, and relevant offerings.

4. send you technical notices, updates, security alerts and support and administrative

messages;

5. respond to your comments, questions and requests and provide customer service;

6. communicate with you about services, if any, offered by us and others and provide

newsletters and information we think will be of interest to you;

7. monitor and analyze trends, usage and activities in connection with our services;

8. revise, modify, and update existing services and develop new services;

9. detect, investigate and prevent fraudulent transactions and other illegal activities and

protect our rights and property and others;

10. personalize the services and present you with advertising, content or features that we

believe will be of interest or useful to you;

11. carry out any other purpose described to you at the time the information was collected.

STORING YOUR PERSONAL DATA

We retain your information only for as long as is necessary for the purposes for which we process the information as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

SHARING YOUR PERSONAL DATA

We retain the right to share your personal information with our other corporate entities and affiliates. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms and Conditions or Privacy Policy or protect the rights, property or personal safety of our users or the general public. We will share some or all of your personal information with another business entity should we plan to merge with, or be acquired by a business entity.

USE OF COOKIES, WEB BEACONS AND OTHER TRACKERS

We use temporary and permanent cookies, tags, scripts, and other similar technologies to identify users of our services and to enhance user experience and to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites.

Further, the pages on the website may also include web beacons or pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users’ interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or Internet Protocol address.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent to your computer. However, this may prevent our site or services from working properly. You can also set your browser to delete cookies every time you finish browsing. For more information, you can refer to our cookie policy.

 LINKS TO THIRD-PARTY WEBSITES

Our website may provide links to third-party websites for your information. If you access those links through our website, you will leave our website. We do not own and control those sites, their content or their privacy practices. We encourage you to review the privacy policy of any website before submitting your personal information.

WE HEREBY DISCLAIM LIABILITY FOR, ANY INFORMATION, MATERIALS, OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD-PARTY SITES LINKED TO THIS WEBSITE. BY CREATING A LINK TO A THIRD-PARTY WEBSITE, WE DO NOT ENDORSE OR RECOMMEND ANY SERVICES OFFERED OR INFORMATION CONTAINED ON THAT WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH A THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF OURS AND THE THIRD-PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THIS SITE.

SAFETY OF YOUR DATA

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instruction and they are subject to a duty of confidentiality.

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR) AND THE UK DATA PROTECTION ACT (DPA).

If you are a resident of the United Kingdom (UK), European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR and DPA. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

 Under certain circumstances, individuals in Europe have rights under data protection laws in relation to their personal data. If you are located in Europe, you may ask us to take the following actions regarding personal data that we hold:

1. Access. You are entitled to ask us if we are processing your personal data and, if so, for a copy of the personal data we hold about you, as well as obtain certain other information about our processing activities.

2. Correction. If any personal data we hold about you is incomplete or inaccurate, you can require us to correct it, though we may need to verify the accuracy of the new data you provide to us.

3. Erasure. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.

4. Object. Where our reason for processing your personal data is a legitimate interest you may object to the processing as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.

5. Restriction. You may ask us to suspend our use of your personal data in the following scenarios: if you want us to establish the data's accuracy; where our use of your personal data is unlawful but you do not want us to erase it; where you need us to hold your data for a longer period than we usually would, because you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

6. Transfer. Where it is possible, we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to personal data provided by you which you initially provided consent for us to use or where we used the information to perform a contract with you.

 7. Withdraw consent. Where our reason for processing is based on your consent, you may withdraw that consent at any time. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

8. Automated decision making. You have the right not to be subject to automated decision-making (e.g., profiling) that significantly affects you. The exercise of this right is not available to you in the following cases:

a. The automated decision is required to enter into, or perform, a contract with you.

b. We have your explicit consent to make such a decision.

c. The automated decision is authorised by the local law of an EU member state.

However, in the first two cases set out above, you still have the right to obtain human intervention in respect of the decision, to express your point of view and to contest the decision.

There may be legal or other reasons why we cannot, or are not obliged to, fulfill a request to exercise your rights. We will use available lawful exemptions to your individual rights to the extent appropriate. If we decline your request, we will tell you why, subject to legal restrictions.

You will not have to pay a fee to exercise any of your rights relating to your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Please note that we may ask you to verify your identity before responding to such requests. Please note, that we may not be able to provide Service without some necessary data.

You also have the right to file a complaint with the supervisory authority in the EEA, and in the UK you can file a complaint with the Information Commissioner’s Office.

YOUR DATA PROTECTION RIGHTS UNDER THE CALIFORNIA PRIVACY PROTECTION ACT (CalOPPA)

According to CalOPPA, we agree to the following:

 1. Our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;

2. users will be notified of any privacy policy changes on our Privacy Policy Page;

3. users are able to change their personal information by emailing us at the contact details

mentioned in the “Contact Us” clause.

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

YOUR DATA PROTECTION RIGHTS ARE UNDER THE CALIFORNIA PRIVACY RIGHTS ACT (CPRA).

“Shine the Light” and “Eraser” Laws: Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties' direct marketing purposes.

California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA): The CCPA, as amended by the CPRA, provides California residents and/or their authorized agents with specific rights regarding the collection and storage of their personal information.

Your Right to Know: California residents have the right to request that we disclose the following information to you about our collection and use of your personal information over the past twelve (12) months. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Upon verification, we will disclose to you:

● The categories of personal information we have collected about you.

● The categories of sources for the personal information we have collected about you.

● The specific pieces of personal information we have collected about you.

 ● Our business or commercial purpose is to collect.

● The categories of third parties to whom we have sold or shared your personal information if any, and the categories of personal information that we have shared with each third-party recipient.

Your Right to Opt-Out of Sale or Sharing of Personal Information: California residents have the right to opt-out of the sale of their personal information by submitting a request as directed on the homepage of our website or by contacting us using the information in the “Contact Us” section below. Please note that we do not knowingly sell the personal information of any individuals under the age of 18.

Where we are sharing your personal information with third parties for the purposes of cross-context behavioural advertising or profiling, you may opt-out of such sharing at any time by submitting a request as directed on the homepage of our Website or by contacting us using the information on the “Contact Us” section below.

Your Right to Limit Use of Sensitive Personal Information: California residents have the right to request that we limit our use of any sensitive personal information to those uses which are necessary to perform the Services or for other specifically-enumerated business purposes under the CCPA, as amended by the CPRA.

Your Right to Delete: California residents have the right to request that we delete any of the personal information collected from you and retained by us, subject to certain exceptions. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Once your request is verified and we have determined that we are required to delete the requested personal information in accordance with the CCPA, we will delete, and direct our third-party service providers to delete, your personal information from their records. Your request to delete personal information that we have collected may be denied if we conclude it is necessary for us to retain such personal information under one or more of the exceptions listed in the CCPA.

Your Right to Correct: Under the CCPA, as amended by the CPRA, California residents have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes for which we are processing such personal information. We will use commercially reasonable efforts to correct such inaccurate personal information about you.

Non-Discrimination: You will not receive any discriminatory treatment by us for the exercise of your privacy rights conferred by the CCPA.

Verifying Your Request: Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such a request.

Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf. We will only use the personal information that you have provided in a verifiable request in order to verify your request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority. Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive or manifestly unfounded. To exercise these rights, please contact us.

YOUR DATA PROTECTION RIGHTS UNDER THE LAWS OF OTHER STATES IN THE USA.

1. Nevada

a. If you are a resident of Nevada, you have some additional rights:

i. We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes.

2. Virginia

a. If you are a resident of Virginia, you have some additional rights:

i. If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time.

 ii. You have the right to opt out of targeted advertising.

iii. You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

3. Colorado

a. If you are a resident of Colorado, you have some additional rights:

i. If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time.

ii. You have the right to opt out of targeted advertising.

iii. You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

4. Connecticut

a. If you are a resident of Connecticut, you have some additional rights:

i. If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time.

ii. You have the right to opt out of targeted advertising.

iii. You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

If you live in a state other than that mentioned above you will be entitled to all the rights outlined in the data protection laws specific to your state. If you need any assistance for the same you can contact us, and we will be very happy to guide you.

DATA PROTECTION RIGHTS FOR OTHER JURISDICTIONS

In Australia, data protection rights are governed by the Australian Privacy Principles (APPs). These principles outline the rights and obligations regarding the collection, use, and disclosure of personal information. Individuals have the right to know how their personal data is being handled, access their personal information held by organizations, request correction of inaccurate data, and make complaints about privacy breaches.

The Office of the Australian Information Commissioner (OAIC) is the regulatory authority responsible for overseeing data protection in Australia. For more information on data protection rights in Australia, visit the website of the OAIC at https://www.oaic.gov.au/.

In Switzerland, data protection rights are protected by the Swiss Federal Act on Data Protection (FADP). Individuals have the right to know what personal data is being processed, access their personal information, request the correction or deletion of inaccurate or outdated data, and object to the processing of their data under certain circumstances. The Swiss Federal Data Protection and Information Commissioner (FDPIC) is the authority responsible for enforcing data protection regulations in Switzerland. For more information on data protection rights in Switzerland, refer to the official website of the FDPIC.

For data protection rights for other jurisdictions, please refer to your country-specific data protection laws.

HOW LONG IS YOUR DATA USED

We will use your personal data for as long as necessary based on why we collected it and what we use it for. This may include our need to satisfy a legal, regulatory, accounting, or reporting requirement.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 In general terms, we will retain your personal data for the duration of your involvement/engagement with us and for as long as reasonably necessary afterwards; however, we may maintain different retention periods for different services. There are also certain types of information which are required to be retained for a certain period by law.

WHAT THIRD-PARTY PAYMENT PROCESSORS DO YOU USE?

We offer paid products and/or services, but we do not store or collect your payment details. Instead, we may use third-party services for payment processing,(i.e. Stripe, PayPal and Razorpay).

● Stripe: https://support.stripe.com/topics/privacy

● Razorpay: https://razorpay.com/privacy-policy/

PayPal: https://www.paypal.com/us/legalhub/privacy-full

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Data is governed by their Privacy Policy.

These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

We take the security of our users' payment information very seriously and are committed to protecting it. By using trusted third-party payment processors that adhere to the PCI-DSS requirements, we can provide a secure and reliable payment experience for our users.

CHILDREN’S PRIVACY

In accordance with the Children's Online Privacy Protection Act (COPPA), we want to emphasize our commitment to safeguarding the privacy of children under the age of thirteen (13). We do not knowingly collect any personally identifiable information from them unless we have obtained explicit consent from their parents or legal guardians. If you ever come across a situation where a child has shared their Personal Data with us without the necessary consent from their parent or legal guardian, we kindly request you to inform us. In such cases, we will take immediate steps to ensure the removal of this information from our servers to maintain compliance with COPPA.

MODIFICATIONS TO THE POLICY

We may update this Privacy Policy and information security procedures from time to time. If these privacy and/or information security procedures materially change at any time in the future, we will post the new changes conspicuously on the Website to notify you.

Please note that we may attempt to notify you when changes are made to this Privacy Policy, you are responsible for periodically reviewing any changes which may be made to the Policy. We may, in our sole discretion, modify or revise the Policy at any time, and you agree to be bound by the same.

Your continued use of our website and service/s, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

CONTACT US

In case you have any questions about this Privacy Policy, our practices relating to the website, or your dealings with us, please contact us at trivarnahariharan321@gmail.com.